Imprint & Privacy

Your questions or concerns about data protection

You can contact us directly at any time if you have any questions or other concerns about data protection:
Exploris Health AG
Industriestrasse 44
CH-8304 Wallisellen



EU DSVGO REPRESENTATIVE

We have the following data protection representation pursuant to Art. 27 GDPR in the European Economic Area (EEA) including the European Union (EU) and the Principality of Liechtenstein as an additional point of contact for supervisory authorities and data subjects for inquiries in connection with the General Data Protection Regulation (GDPR):
VGS Datenschutzpartner GmbH
Am Kaiserkai
69
20457 Hamburg, Germany
info@datenschutzpartner.eu
https://datenschutzpartner.eu/
Privacy policy

Types of data collected

The personal data that this application processes independently or through third parties include trackers and, when submitting the contact form, first name, last name, phone number and email.

Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory text displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data, may be collected automatically when this application is used.

Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this may result in this application being unable to provide the user with its services. In cases where this application expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service.

Users who are unclear about which personal data is mandatory can contact the provider.

Any use of cookies - or other tracking tools - by this application or third-party service providers used by this application is for the purpose of providing the service requested by the user and any other purposes described in this document.

Users are responsible for all third party personal data obtained, published or disclosed through this application.

Type and place of data processing

Processing methods

The provider processes user data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized forwarding, modification or destruction of data.
Data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices specifically aimed at the stated purposes. In addition to the data controller, other parties internal (Human Resources, Sales, Marketing, Legal, System Administrators) or external - and in the case where necessary, designated by the data controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) - could also operate this application and thus have access to the data. An up-to-date list of these parties can be requested from the provider at any time.

Location

The data will be processed in the Provider's office and in all other places where the entities involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the location of the processing of the transferred data, users can consult the section detailing the processing of personal data.

Storage duration

Unless otherwise specified in this document, personal data will be processed and stored for as long as required by the purpose for which it was collected, and may be kept longer if necessary due to a legal obligation to be fulfilled or based on the user's consent.

Processing purposes

Personal data about the User is collected in order for the Provider to provide the Service and further to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of Users or third parties), detect malicious or fraudulent activities. In addition, data is collected for the following purposes: Analytics, Tag Management, Platform Services and Hosting and Contacting the User.

Users can find more detailed information on these processing purposes and the personal data used for each purpose in the "Detailed information on personal data processing" section of this document.

Detailed information on the processing of personal data

Analytics

The services listed in this section allow the Provider to monitor and analyze traffic and track the behavior of Users.

Google Analytics 4 (Google Ireland Limited)

Google Analytics 4 is a web analytics service provided by Google Ireland Limited ("Google").
Google uses the data collected to track and study how this application is used, report on its activities and share it with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is stored in a data center or server. Users can learn more by viewing Google's official documentation.

Personal data processed: Tracker.

Processing location: Ireland - Privacy Policy - Opt Out.

Hubspot (Hubspot Inc.)

We use HubSpot to report on and manage website activity. This service uses cookies to track activity on our website. You can view the privacy policy of this service provider here.

Platform services and hosting

The purpose of these services is to host and operate main components of the application for this application, so that this application can be offered from a unified platform. Such platforms provide the provider with a whole range of tools - for example, analytics and commenting functions, user and database management, e-commerce and payment processing - which involve the processing of personal data.
Some of these services operate with geographically distributed servers, making it difficult to determine the location where the personal data is stored.

Webflow (Webflow, Inc.)

Webflow is a platform provided by Webflow, Inc. that allows the owner to build, host and operate this application. Webflow is highly customizable and can host websites with content ranging from simple blogs to complex e-commerce platforms.

Personal Data Processed: various types of data as described in the Service's Privacy Policy.

Processing location: United States - Privacy policy - Opt out.

Tag management

These types of services help the provider centrally manage the tags or scripts needed for that application.
This results in the user's data flowing through these services and possibly being stored.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal data processed: Tracker.

Processing location: Ireland - Privacy Policy.

Further information for users in the European Union

This section applies to all users in the European Union under the General Data Protection Regulation ("GDPR") and supersedes any other potentially different or conflicting information in the Privacy Policy for such users. For more details on the categories of data processed, the purposes of the processing, the categories of recipients of the personal data, if any, and further information on personal data, please refer to the section "Detailed information on the processing of personal data" in this document.

Legal bases of the processing

The Provider may process personal data of Users only if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out") without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
  • the data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures arising therefrom;
  • the processing is necessary for compliance with a legal obligation to which the provider is subject;
  • the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;
  • the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

More information about the dwell time

Unless otherwise specified in this document, personal data will be processed and stored for as long as required by the purpose for which it was collected, and may be kept longer if necessary due to a legal obligation to be fulfilled or based on the user's consent.

Therefore applies:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfillment of this contract.
  • Personal data collected to protect the Provider's legitimate interests will be retained for as long as necessary to fulfill those purposes. Users can obtain more detailed information about the Provider's legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. Furthermore, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

After the retention period has expired, personal data will be deleted. Therefore, the right to information, the right to deletion, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

The rights of users

Users may exercise certain rights in relation to their data processed by the Provider.

Users shall, to the extent permitted by law, in particular have the right to do the following:

  • Revoke the consents at any time. If the user has previously consented to the processing of personal data, he may revoke his own consent at any time.
  • object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent.
  • receive information regarding their data. The user has the right to know whether the data is processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.
  • Verification and rectification. The user has the right to verify the accuracy of his data and request its update or correction.
  • request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
  • demand deletion or other removal of the personal data. Users have the right to demand that the provider delete their data.
  • Receive their data and have it transferred to another responsible party. The user has the right to receive his data in a structured, common and machine-readable format and, if technically possible, to have it transferred without hindrance to another responsible party.
  • File a complaint. Users have the right to file a complaint with the competent supervisory authority.

Users also have the right to be informed about the legal basis of the transfer of data abroad or to an international organization governed by international law or established by two or more countries, such as the UN, as well as about the security measures taken by the provider to protect their data.

Details on the right to object to processing

If personal data are processed in the public interest, in the exercise of a sovereign power conferred on the Provider or in order to safeguard the Provider's legitimate interests, the User may object to such processing by providing a justification relating to his/her particular situation.

Users are informed that they may object to the processing of personal data for direct marketing purposes at any time free of charge and without stating reasons. If the user objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the Provider processes personal data for direct marketing purposes in the relevant sections of this document.

How to exercise the rights

All requests regarding the exercise of user rights may be directed to the provider via the contact details provided in this document. Requests can be made free of charge and will be answered by the Provider as soon as possible, at the latest within one month, and users will be provided with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be notified by the Provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The Provider shall inform the User of these recipients if the User so requests.

Further information for users in Switzerland

This section applies to users in Switzerland and supersedes for such users any other potentially different or conflicting information in the Privacy Policy.

For more details on the categories of data processed, the purposes of the processing, the categories of recipients of the personal data, if any, the retention period and other information about personal data, please refer to the section "Detailed information about the processing of personal data" in this document.

Users' rights under the Swiss Federal Data Protection Act

Users may exercise certain rights in relation to their data, including the following, within the limits of the law:

  • Right of access to personal data;
  • the right to object to the processing of their personal data (which also allows users to request the restriction of the processing of personal data, the erasure or destruction of personal data and the prohibition of the disclosure of certain personal data to third parties);
  • the right to receive their personal data and to transfer it to another controller (data portability);
  • the right to request the correction of inaccurate personal data.

How to exercise these rights

All requests for exercising users' rights may be addressed to the Owner using the contact details provided in this document. Such requests are free of charge and will be answered by the owner as soon as possible, providing users with the information required by law.

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for the purposes of law enforcement within or in preparation of legal proceedings arising from the improper use of this Application or the related services.

The User declares that he/she is aware that the Provider may be required by the authorities to disclose personal data.

Further information about the personal data of the user

In addition to the information set forth in this Privacy Policy, this Application may provide the User, upon request, with further contextual information relating to specific services or to the collection and processing of personal data.

System logs and maintenance

This application and third-party services may collect files that record interaction taking place via this application (system logs) for operation and maintenance purposes, or use other personal data (e.g. IP address) for this purpose.

Information not included in this privacy statement

Further information about the collection or processing of personal data can be requested from the provider at any time via the listed contact details.

Changes to this privacy policy

The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and, if applicable, via this application and/or - as far as technically and legally possible - by sending a message via user contact details available to the provider. Users are therefore advised to visit this page regularly and in particular to check the date of the last modification indicated at the bottom of the page.